THURSDAY,
DECEMBER 11, 2025
As we head into December 2025, eCommerce platforms are becoming the invisible forces driving a trillion-dollar transformation. These platforms are merging cutting-edge technology with seamless processes to reshape how brands interact with consumers. The global eCommerce market, valued at $31.22 trillion in 2025, is expected to skyrocket to $73.47 trillion by 2030, growing at a compound annual growth rate (CAGR) of 18.67%. This rapid growth, fueled by advancements in AI and a more connected consumer base, means that service providers must move beyond simple solutions. To stay ahead, they must offer flexible, smart solutions that can evolve with market demands.
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MONDAY,
DECEMBER 08, 2025
In 2026, a strong online presence alone will not be enough for B2C retailers. Customers now expect a connected buying experience across websites, apps, social media, in-store interactions, and even customer support chats. According to Harvard Business Review, 73% of consumers use multiple channels during their purchase journey (HBR, 2024). This shift makes omnichannel eCommerce more than a trend—it has become a business necessity. For brands in retail, fashion, electronics, lifestyle, FMCG, home décor, and other B2C categories, a unified omnichannel retail strategy ensures consistent engagement, better product discovery, and higher conversion rates. Whether a customer starts browsing on mobile, continues on desktop, and finalizes the purchase at your store, every touchpoint must feel connected.
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FRIDAY,
AUGUST 22, 2025
Personalized shopping experiences are now expected rather than optional. Shoppers want brands that understand their preferences and anticipate their needs. AI has made this possible—helping businesses offer tailored product suggestions, personalized messaging, and more intuitive search experiences. Recent research shows AI-driven personalization can increase conversion rates, average order value, and customer loyalty significantly. In this blog, we’ll examine how AI makes personalization work in eCommerce, highlight its benefits, address challenges, and explain how Zorbis helps companies deliver highly relevant customer experiences with AI.
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