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Blog

FRIDAY, AUGUST 22, 2025

How AI Enhances eCommerce Personalization for Better Conversions

Personalized shopping experiences are now expected rather than optional. Shoppers want brands that understand their preferences and anticipate their needs. AI has made this possible—helping businesses offer tailored product suggestions, personalized messaging, and more intuitive search experiences. Recent research shows AI-driven personalization can increase conversion rates, average order value, and customer loyalty significantly. In this blog, we’ll examine how AI makes personalization work in eCommerce, highlight its benefits, address challenges, and explain how Zorbis helps companies deliver highly relevant customer experiences with AI.
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FRIDAY, MAY 09, 2025

How AI Chatbots Are Transforming Customer Support in eCommerce

In the fast-paced world of eCommerce, customer expectations are higher than ever. Shoppers demand immediate responses, personalized experiences, and seamless interactions across various platforms. To meet these demands, businesses are turning to AI chatbots as a scalable and efficient solution. AI chatbots are intelligent virtual assistants capable of handling a wide range of customer service tasks. From answering frequently asked questions to guiding users through the purchasing process, these chatbots are revolutionizing the way eCommerce businesses interact with their customers. This blog explores the practical applications of AI chatbots in eCommerce, highlights their benefits, and provides actionable tips for successful implementation.
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